Refund Declined even after i declined the Debit check

Item: Affinity Health
Rating: 1
Author: Komi M

They dont want to refund my money as they debited and i declined the debit chack authorization after my wife called in to cancel the policy.

Helpful (0)

Replies (2)

Affinity Health's replyOfficial

03 Jun 2021, 16:27

Good Day Komi,

Thank you for taking the time to raise your concerns with us.

Please be advised that the matter will be investigated and a Complaints Officer will be in contact with you to provide clarity and resolution regarding this matter.

Kind Regards
Affinity Health Management Team

Affinity Health's reply03 Jun 2021, 16:27

Official

Affinity Health's replyOfficial

04 Jun 2021, 13:07

Good day Komi,

Thank you for sharing your experience with us.

We can confirm that our Complaints Officer was in contact with you and the issue has been resolved.

Regards,
Affinity Health Management Team

Affinity Health's reply04 Jun 2021, 13:07

Official