1 reviews | Active since Mar 2018
Affinity has false advertising ... even when you have taken up the policy they still give you wrong information. I am cancelling my cover for my kids and I want my first premium to be refunded ... the medical aid that I have not been able to use due to Drs not accepting the affinity card. even requested for a list of dentists to be sent to me and those dentist they claim they work with do not accept the card . even went to the affinity DRs list none of the DRs the accept this card. I had to pay for dentist and Dr visits for both my kids when I have a medical aid for them. not fair to me as a client .
I need the refund of that first premium as I have reversed the following ones myself due to NO HONESTY from this company
Good morning Thabi
Thank you for raising your concerns with us.
Please note that the matter will be investigated, and a Complaints Officer will return to you with feedback.
Kind regards
Affinity Health Management Team
Best regards,
Good morning Thabi
Thank you for raising your concerns with us.
Please note that the matter will be investigated, and a Complaints Officer will return to you with feedback.
Kind regards
Affinity Health Management Team
Best regards,
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