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nkhesani M

1 reviews | Active since Mar 2021

13 Mar 2021, 16:25

pre-authorization

thank you so much for the professional assistance Zanele, you really lifted my spirit up to an extant that I forgot I was in pain. Good job, you made the authorization process for my hospitalization the authorization process very easy and it was very fast. Keep it up!!!!

0
Replies (1)
Affinity Health
Affinity Health's reply13 Mar 2021, 17:55
Official
Good Day Nkhesani M 
 We appreciate you taking the time to report back on your recent positive experience with our Company. 

Our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt service and feedback. 

Your compliment has been relayed to Zanele.

Kind Regards
Affinity Health Management Team