CF
Conrad F
1 reviews | Active since Jan 2022
25 Jan 2022, 15:01
Pre-Authorisation Process with Affinity Health made easy
I am very happy with the level of customer service received from Affinity Health Authorization Department. I needed to obtain Pre-Auth for a nuclear scan and Samantha Snyders, the Pre-Auth consultant was super efficient. I submitted all necessary paperwork to the Pre-Auth department last week Friday the 21 Jan 2022, and on Monday the 24 Jan 2022, Samantha informed me that Affinity had approved my nuclear scan and all that was required from me was to complete the necessary paperwork. All I have to do now is to make the co-payment to the service provider and Affinity will cover the rest. Thank you to Samantha and Affinity for continuing to have a focused customer centric approach - great stuff.
Helpful (0)
Replies (1)0
Replies (1)Affinity Health's replyOfficial
25 Jan 2022, 15:10Good day Conrad,
Thank you for your positive feedback on your recent experience with our Pre-authorization Department.
We are pleased to hear you were dealt with in a professional and timeous manner.
We will certainly pass your compliment on to Samantha.
Kind Regards
Affinity Health Management Team
Thank you for your positive feedback on your recent experience with our Pre-authorization Department.
We are pleased to hear you were dealt with in a professional and timeous manner.
We will certainly pass your compliment on to Samantha.
Kind Regards
Affinity Health Management Team
Affinity Health's reply25 Jan 2022, 15:10
Official
Good day Conrad,
Thank you for your positive feedback on your recent experience with our Pre-authorization Department.
We are pleased to hear you were dealt with in a professional and timeous manner.
We will certainly pass your compliment on to Samantha.
Kind Regards
Affinity Health Management Team
Thank you for your positive feedback on your recent experience with our Pre-authorization Department.
We are pleased to hear you were dealt with in a professional and timeous manner.
We will certainly pass your compliment on to Samantha.
Kind Regards
Affinity Health Management Team
