MR
Megané Rothner

1 reviews | Active since Sept 2019

26 Apr 2022, 16:57

Praise

I used the new Affinity Health App to get pre-auth for a specialist visit. I filled in all my info and in less than an hour they phoned me back. I spoke with Samantha Snyders, what a lovely person! She helped me so much and gave me all info I needed without a problem, she even assisted me in my home language. All this was done in a jiffy. Thank you Samantha!

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Replies (1)
Affinity Health
Affinity Health's reply27 Apr 2022, 07:00
Official
Good Morning Megané, 

Our Pre-Authorization team works hard to provide members with outstanding service and also to make understanding the processes easier for them.

Samantha will be thrilled to know that she was able to make your pre-authorization experience such a memorable one. 

Many Thanks, 
Affinity Health Management Team.