Possible the worst Medical Aid I've come across.

<p>I have never in my life had to deal with so much incompetency like I had to with Affinity Health! I was rushed to the Hospital with agonising cramps in the side of stomach I thought that I had a burst appendix. Before I even entered the hospital I had to wait 10 minutes for my call to be answered so that I can get. " authorisation" only to be transferred to someone else because the first person couldn't help me. I then needed to wait 45 minutes for a letter to be sent to the receptionist before they would even look at me. It's been three months after and I have ever since had to take care of 50% of my bill. Going back and forth and back and forth with the hospital and the medical aid for the bill to be settled. I pay administration fees to Affinity health, for what? I did most of the work sending my own forms, information, payment allocations and follow ups. After R2000 each month and giving Affinity the benefit of the doubt and having so much trouble with them I have now had enough and I am canceling this ( whatever you call it) I am making it my life's mission to let everyone know how much trouble this medical aid will cause them and how much "PT" I had to put into my own claim. </p>