SC
Sphamandla C
1 reviews | Active since Sept 2017
22 Apr 2024, 11:11
Poor Service
I logged a call this morning to request for a prescription for medication and I was informed that a nurse will call me to assist but till now I haven't received a call and I'm not feeling well honestly. That means a person can die while waiting for assistance due to this poor service rendered I doubt you value people's lives for real.
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Replies (2)
Affinity Health's replyOfficial
22 Apr 2024, 11:27Good Morning Sphamandla Cele,
Thank you for reaching out to us and raising your concerns.
A Complaints Officer will look into your concerns and provide feedback once concluded.
Kind Regards,
Affinity Health Management Team.
Thank you for reaching out to us and raising your concerns.
A Complaints Officer will look into your concerns and provide feedback once concluded.
Kind Regards,
Affinity Health Management Team.
Affinity Health's reply22 Apr 2024, 11:27
Official
Good Morning Sphamandla Cele,
Thank you for reaching out to us and raising your concerns.
A Complaints Officer will look into your concerns and provide feedback once concluded.
Kind Regards,
Affinity Health Management Team.
Thank you for reaching out to us and raising your concerns.
A Complaints Officer will look into your concerns and provide feedback once concluded.
Kind Regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
23 Apr 2024, 11:23Good Morning Sphamandla Cele,
We can confirm that a Complaints Officer was in contact with you and that you have been assisted accordingly.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer was in contact with you and that you have been assisted accordingly.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply23 Apr 2024, 11:23
Official
Good Morning Sphamandla Cele,
We can confirm that a Complaints Officer was in contact with you and that you have been assisted accordingly.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer was in contact with you and that you have been assisted accordingly.
Warm Regards,
Affinity Health Management Team.