Poor Service Claims Department

So I while back I slipped and fell at work. Got a laceration on my chin and a big bump on my head since it was a tile floor. I went to the closet hospital an hour and half away from me to get my head injury scanned and stitches for my chin.

I received the most poor service from Mr K in their claims department. Upon numerous emails I asked him to forward my email to a manager. He wouldn’t submit my claim with a PAID receipt as the scans where not with an Affinity Health provider.

I have had much better service in the past from them and if I didn’t receive good service in the past I would have definitely cancelled my membership. I would still recommend Affinity Health but I would recommend dealing with a different member in their claims department.