Poor Service

Item: Affinity Health
Rating: 1
Author: Tshepiso D

To this day i haven't received a script which i was promised that it will be send to me by SMS. I complaint and they made a second promise that it will be forwarded to me again but i never got it.

Helpful (0)

Replies (3)

Affinity Health's replyOfficial

30 Sept 2022, 10:12

Good Day Tshepiso,

Thank you for raising your concerns with us.

Please be advised that your complaint has been escalated to Telehealth for urgent assistance.
We sincerely apologize for the delay and we will further investigate the cause of the delay.

Kind Regards
Affinity Health Management Team

Affinity Health's reply30 Sept 2022, 10:12

Official

Tshepiso D's updateReviewer Update

30 Sept 2022, 10:13

Thanks i received an SMS just now,.

Tshepiso D's update30 Sept 2022, 10:13

Reviewer Update

Thanks i received an SMS just now,.

Affinity Health's replyOfficial

30 Sept 2022, 11:08

Good Day Tshepiso,

Thank you for letting us know.
Once again, please accept our sincerest apologies for the delay.

Kind Regards,
Affinity Health Management Team

Affinity Health's reply30 Sept 2022, 11:08

Official

Good Day Tshepiso,

Thank you for letting us know.
Once again, please accept our sincerest apologies for the delay.

Kind Regards,
Affinity Health Management Team