J
Jacomien
1 reviews | Active since Jul 2022
31 Mar 2026, 15:25
Poor service
What a disaster, everything looks good on paper and hospitalization is covered in full. Now I need to go for a urgent neck operation and and Affinity offers to pay one third of the total that is needed. Worse service ever.
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Affinity Health's replyOfficial
31 Mar 2026, 15:44Good day Jacomien,
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Affinity Health's reply31 Mar 2026, 15:44
Official
Good day Jacomien,
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team