SA
Shamim A
1 reviews | Active since Sept 2024
16 Sept 2024, 05:32
Poor service
It takes a minimum 3 hours authorization is approved by Constantly blaming doctors room or admission department On two occasions, I waited once at trauma on 14 September 2024 and another at hospital admissions on wednesday, 11 September
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
16 Sept 2024, 08:11Good Day Shamim,
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply16 Sept 2024, 08:11
Official
Good Day Shamim,
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Affinity Health's replyOfficial
25 Sept 2024, 09:51Good Day Shamim,
We can confirm that a Complaints Officer has been in contact with you and has assisted in relation to your complaint. Feedback was also sent to you on email.
Should you require any further assistance please do not hesitate to contact us.
Kind Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and has assisted in relation to your complaint. Feedback was also sent to you on email.
Should you require any further assistance please do not hesitate to contact us.
Kind Regards,
Affinity Health Management Team.
Affinity Health's reply25 Sept 2024, 09:51
Official
Good Day Shamim,
We can confirm that a Complaints Officer has been in contact with you and has assisted in relation to your complaint. Feedback was also sent to you on email.
Should you require any further assistance please do not hesitate to contact us.
Kind Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and has assisted in relation to your complaint. Feedback was also sent to you on email.
Should you require any further assistance please do not hesitate to contact us.
Kind Regards,
Affinity Health Management Team.