vM
victor M

1 reviews | Active since Sept 2016

12 Oct 2023, 10:54

POOR SERVICE

When am i getting my card , I have been waiting for the welcome delivery and nothing has come my way .3 months down the line I am paying for something I have not received. WHAT AM I PAYING KOR ? CAN THIS GET SORTED ASAP

Kindly advice

Regards Victor Mooi ***

0
Replies (2)
Affinity Health
Affinity Health's reply12 Oct 2023, 11:00
Official
Dear Mr Mooi 

Thank you for taking the time to share your concerns with us and bringing this to our attention. 

The matter will be looked into and feedback will be provided by a Complaints Officer. 

Thanks, 
Affinity Health Management Team. 
Affinity Health
Affinity Health's reply18 Oct 2023, 09:21
Official
Dear Mr Mooi, 

We can confirm that a Complaints Officer was in contact with you in relation to your complaint. 

Warm Regards, 
Affinity Health Management Team.