1 reviews | Active since Sept 2018
Poor service
Disappointing service from Aafinity health. Im still awaiting my documents to be posted in the mail regarding mt membership. The accounts department does not know what is going on!!!! Membership payment done but I get messages saying my account in arrears!!! Emails sent to consultant but no feedback.... pathetic service!
Dear Rolen,
Thank you for bringing this matter to our attention.
According to our records, your premium for August remains outstanding. We will ensure that a Consultant contacts you early next week to resolve the outstanding premium issue and arrange for your membership pack to be sent to you.
Should you require any further assistance, you are welcome to email us at ***.
Kind regards,
Affinity Health
Dear Rolen,
Thank you for bringing this matter to our attention.
According to our records, your premium for August remains outstanding. We will ensure that a Consultant contacts you early next week to resolve the outstanding premium issue and arrange for your membership pack to be sent to you.
Should you require any further assistance, you are welcome to email us at ***.
Kind regards,
Affinity Health