NM
Nare M
1 reviews | Active since Jun 2021
30 Aug 2021, 22:30
poor service
This is a cheap alternative to your expensive medical aids BUT the service can be soo poor.its good at first when they want to recruit you but once your in you can see just how much their consultants are too busy to answer your queries and respond after long hours when you gave up. #WIN #WIN #this is the most honest review you can get about affinity health insurance #WIN
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
31 Aug 2021, 08:13Good Day M.M
Thank you for raising your concerns with us.
Kindly note that your concerns will be investigated and a Complaints Officer will be in contact with you to assist.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
Kindly note that your concerns will be investigated and a Complaints Officer will be in contact with you to assist.
Kind Regards
Affinity Health Management Team
Affinity Health's reply31 Aug 2021, 08:13
Official
Good Day M.M
Thank you for raising your concerns with us.
Kindly note that your concerns will be investigated and a Complaints Officer will be in contact with you to assist.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
Kindly note that your concerns will be investigated and a Complaints Officer will be in contact with you to assist.
Kind Regards
Affinity Health Management Team
Affinity Health's replyOfficial
02 Sept 2021, 15:21Good Day M.M,
We can confirm that contact was made with you to advise and assist accordingly regarding your concerns.
We can further confirm that email communication was sent to you providing you with information on different platforms that you can use to get hold of us.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards
Affinity Health Management Team
We can confirm that contact was made with you to advise and assist accordingly regarding your concerns.
We can further confirm that email communication was sent to you providing you with information on different platforms that you can use to get hold of us.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards
Affinity Health Management Team
Affinity Health's reply02 Sept 2021, 15:21
Official
Good Day M.M,
We can confirm that contact was made with you to advise and assist accordingly regarding your concerns.
We can further confirm that email communication was sent to you providing you with information on different platforms that you can use to get hold of us.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards
Affinity Health Management Team
We can confirm that contact was made with you to advise and assist accordingly regarding your concerns.
We can further confirm that email communication was sent to you providing you with information on different platforms that you can use to get hold of us.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards
Affinity Health Management Team