Poor Plan
It is regarding pre-existing condition cover. I recently had to go for a hernia repair. I found out i am not covered. They are a joke.
Good day Louis
Thank you for raising your concerns with us.
Please be advised that the Hernia developed as a result of a traumatic injury sustained prior to the application of your policy with Affinity Health.
Kindly be informed that the above was verified by the attending surgeon, who confirmed that the Hernia developed as a result of your injury.
As such, as per Policy Wording, your condition is considered as pre-existing, and has been excluded from cover, as corroborated by our underwriters Lion of Africa Assurance Company Ltd.
Please do not hesitate to contact our Complaints department, should your require any further assistance.
Kind regards
Affinity Health Management Team
Best regards,
Good day Louis
Thank you for raising your concerns with us.
Please be advised that the Hernia developed as a result of a traumatic injury sustained prior to the application of your policy with Affinity Health.
Kindly be informed that the above was verified by the attending surgeon, who confirmed that the Hernia developed as a result of your injury.
As such, as per Policy Wording, your condition is considered as pre-existing, and has been excluded from cover, as corroborated by our underwriters Lion of Africa Assurance Company Ltd.
Please do not hesitate to contact our Complaints department, should your require any further assistance.
Kind regards
Affinity Health Management Team
Best regards,