Poor Customer Service

Item: Affinity Health
Rating: 3
Author: Thato M

I am a new client and would like to get banking details so I can make my first premium payment please assist promptly

Helpful (0)

Replies (2)

Affinity Health's replyOfficial

18 Nov 2025, 08:18

Good day Thato

We are sorry to hear you have not had a positive experience.

Our Team will be in contact with you to assist and provide further clarity.

Kind regards
Affinity Health Management Team

Affinity Health's reply18 Nov 2025, 08:18

Official

Good day Thato

We are sorry to hear you have not had a positive experience.

Our Team will be in contact with you to assist and provide further clarity.

Kind regards
Affinity Health Management Team

Affinity Health's replyOfficial

21 Nov 2025, 11:45

Dear Thato

We can confirm that our Complaints Team was in contact with you to discuss your concerns and to assist accordingly.

Please do not hesitate to reach out to us should you require any assistance should you require any additional support.

Best regards
Affinity Health Management Team

Affinity Health's reply21 Nov 2025, 11:45

Official