TD
Tina D
1 reviews | Active since Mar 2009
17 Jul 2024, 12:27
Poor customer service
Affinity Health is not customer centric. I have sent numerous emails for assistance on a matter that is an easy solve in my view and it has taken over a week and still not resolved.
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Replies (2)
Affinity Health's replyOfficial
17 Jul 2024, 12:35Dear Tina,
We hereby acknowledge and confirm receipt of your complaint.
The matter has been referred to the Complaints Department for investigation and feedback will be communicated accordingly by a Complaints Officer.
Kind Regards,
Affinity Health Management Team.
We hereby acknowledge and confirm receipt of your complaint.
The matter has been referred to the Complaints Department for investigation and feedback will be communicated accordingly by a Complaints Officer.
Kind Regards,
Affinity Health Management Team.
Affinity Health's reply17 Jul 2024, 12:35
Official
Dear Tina,
We hereby acknowledge and confirm receipt of your complaint.
The matter has been referred to the Complaints Department for investigation and feedback will be communicated accordingly by a Complaints Officer.
Kind Regards,
Affinity Health Management Team.
We hereby acknowledge and confirm receipt of your complaint.
The matter has been referred to the Complaints Department for investigation and feedback will be communicated accordingly by a Complaints Officer.
Kind Regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
18 Jul 2024, 14:01Dear Tina,
We can confirm that a Complaints Officer has been in contact with you and has assisted in relation to your complaint.
Kind Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and has assisted in relation to your complaint.
Kind Regards,
Affinity Health Management Team.
Affinity Health's reply18 Jul 2024, 14:01
Official
Dear Tina,
We can confirm that a Complaints Officer has been in contact with you and has assisted in relation to your complaint.
Kind Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and has assisted in relation to your complaint.
Kind Regards,
Affinity Health Management Team.