PLEASE STAY AWAY FROM AFFINITY HEALTH

I took my son to Netcare Pholoso, on the 27th of November 2021, it took Afinity 4 hours to authourised the payment while my son was lying on bed feeling pains. We had to pay from our pockets for xray and blood test. I submitted the claims to Affinity and get paid one claim , the Dr who was treating my son on that day has not been paid till to date. Since they paid netcare in november they havent claim their refund, i spoke to Tshepo , Tyron and Chante these guys are clueless when it comes to get the refund , their emails for hospital claims not working. Netcare called and sent them emails several times with no response, now im stuck with a bill from a Dr, PLEASE stay away from Affinity.