Please pay what your accounts department promised to pay.

The relationship with Affinity Health started well it has now just gone downhill.

My husband went into hospital for a biopsy. We dutifully got the authorization from Affinity Health. They then paid the surgeon and the anesthetist immediately. The hospital then sent their invoice to Affinity. The procedure was done on the 07 August and the hospital has still not received payment.

After several phone calls and emails to the accounts department, I was promised a payment would be made. I spoke to Life Healthcare today and no payment has been made. Please pay the account.