1 reviews | Active since Feb 2022
Pay Affinity monthly, receive no service!! Guaranteed to take your money, but you can't claim for nothing.
Horrible medical insurance. There is no insurance that you will receive what you are paying for. Definitely very disappointed in them. I was happy in the beginning. I am going to cancel my plan with them.
I have been waiting since August for dentist claims. We are in December now, they do not respond to my dentist offices, they do not respond when I email them. I have contacted them 28 November after my dentist informed me that no payment has been made since August and the October visit. They aren't getting a hold of them. Well, me neither!
I don't know where I am going to get the money to pay that bill because, I have been paying money into a **** every month since last year December. If you look up, ****.. By definition it means, giving money for something you will definitely not receive. This is Affinity and anything related to Affinity.
Words can't describe how upset I am. How do you just disregard and ignore your loyal customers after taking their money?? And please do not bother calling me after this review. Email me! As I need to relay to my dentist that I am unable to afford dentistry!
Please don't join.
We are deeply saddened and concerned about your review.
Our dedicated Complaints Team will conduct a thorough investigation into your complaint and feedback will be communicated once concluded.
Kindest Regards,
Affinity Health Management Team
We are deeply saddened and concerned about your review.
Our dedicated Complaints Team will conduct a thorough investigation into your complaint and feedback will be communicated once concluded.
Kindest Regards,
Affinity Health Management Team
We can confirm that a Complaints Officer has been in contact with you and provided you with feedback in relation to your complaint.
Thanks,
Affinity Health Management Team
We can confirm that a Complaints Officer has been in contact with you and provided you with feedback in relation to your complaint.
Thanks,
Affinity Health Management Team
Thank you for allowing our Complaints Department and organisation an opportunity to resolve the matter.
We value you as a member and appreciate your time.
Kindest Regards,
Affinity Health Management Team
Thank you for allowing our Complaints Department and organisation an opportunity to resolve the matter.
We value you as a member and appreciate your time.
Kindest Regards,
Affinity Health Management Team
