1 reviews | Active since May 2018
Pathetic Service received
Terrible service I received from these people. I sent through a cancellation request and no feedback was communicated with me. when I called in they confirmed that the plan is cancelled.
A day later I receive a SMS notification of money being debited by them, mind you I sent the cancellation two weeks prior. Now they giving me a run around for my refund spoke to the supervisor Dustin till today my refund is still pending.
I requested that the call me back, but nobody has bothered to call.
Good morning Nikiwe
Thank you for bringing this matter to our attention.
Please expect contact from a Complaints Officer, who will resolve this matter for you promptly.
Kind regards
Affinity Health Management Team
Good morning Nikiwe
Thank you for bringing this matter to our attention.
Please expect contact from a Complaints Officer, who will resolve this matter for you promptly.
Kind regards
Affinity Health Management Team
Good day Nikiwe
We hereby confirm that you have been contacted and advised accordingly regarding the matter above.
Please expect your refund to reach you within 7 - 14 working days.
Kind regards
Affinity Health Management Team
Good day Nikiwe
We hereby confirm that you have been contacted and advised accordingly regarding the matter above.
Please expect your refund to reach you within 7 - 14 working days.
Kind regards
Affinity Health Management Team