1 reviews | Active since Mar 2017
Painful experience, life treat..Unkept promise.
Painful, Bad service, Not keeping promise Membership no:***.. joined medical hospital plan in April 2017..never had a claim
On the 14 May 2021 had a miscarriage, went to the Empangeni Garden Clinic to get help ,they called Affinity to get authorization, they sent a quote,Affinity confirmed that they can.pay only 50% of hospital quote, and I was not told that they pay 50 % for hospital bill..I couldn't afford the bill ,had to go back home with a critical condition..on.my way back home ..had a miscarriage at a fuel filling station ..This was the painful bad experience, I nearly died due to the Lies of Affinity Health
I.want Affinity helth to Pay all my premiums back or give a an assurance that they will pay full hospital bill as I was promised
I know calls are recorded..pls.pull out the call recorded..Was advised that I don't pay anything when being hospitalized...
I am very disappointed And hurt..
Kindly note that this matter will be investigated and feedback will be communicated in due course.
Kind Regards
Affinity Health Management Team
Kindly note that this matter will be investigated and feedback will be communicated in due course.
Kind Regards
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you to discuss your above concerns and to assist accordingly.
We can further confirm that an email with feedback has been sent to you.
Should you require any further assistance, please do not hesitate to make contact with us.
Kind Regards
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you to discuss your above concerns and to assist accordingly.
We can further confirm that an email with feedback has been sent to you.
Should you require any further assistance, please do not hesitate to make contact with us.
Kind Regards
Affinity Health Management Team