DB
Driekie B

1 reviews | Active since Oct 2015

11 Jul 2016, 11:26

Outstanding and Fast Service

<p>Good day</p> <p> </p> <p>I would like to give thanks to Phumelele who assisted me in getting my authorisation number at a very quick and professional manner.</p> <p>I thought I was going to wait long to get this number but I did not even wait 5 Minutes after her phone call to me did I get my number.</p> <p> </p> <p>Well done on an oustanding Job Phumelele. You are a asset to your company.</p> <p> </p> <p>KEEP UP THE GOOD WORK!!</p> <p> </p> <p>Mrs B B Barnard</p> <p> </p> <p> ********** 466 (Member Number)</p> <p> </p> <p> </p>

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Replies (1)
Affinity Health
Affinity Health's reply11 Jul 2016, 11:45
Official

Good day Driekie,

Thank you for taking the time to report your experience on Hello Peter. We are pleased to hear that you received a level of customer service that Affinity Health is aspiring to reach.

Thank you for making special mention of Phumelele, the Customer Care agent who assisted you. Her recognition is appreciated.

Kind regards,

Affinity Health Management Team.