BR
Bianca R

1 reviews | Active since Sept 2017

15 Oct 2018, 11:36

Online Chat Assistance - Great Service

I needed urgent assistance with costs and benefits in a PDF format, did not have time to call the customer service, saw a little box at the right bottom corner and typed what I needed, it was not even 1 minute and I received what I requested. Great Service Affinity! I definitely am considering to take a plan from you guys JUST because of your staff efficiency!

0
Replies (1)
Affinity Health
Affinity Health's reply15 Oct 2018, 11:58
Official

Good day Bianca

We appreciate you taking the time to report back on your recent positive experience with our Company.

Our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.

Kind regards

Affinity Health Management Team