RS
Robin S
1 reviews | Active since Jul 2020
09 Jul 2020, 14:59
Online chat
Dealt with Affinity Health through their online chat, Tshegofatso.M was very helpful and concise, and very polite. Was a very good experience and preferable to making a call (convenience). Recommend this if you're an Affinity client as a method of contact. My interaction was a 9 min chat from start to answered. I've been a client since 2014 - no complaints thus far.
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Affinity Health's replyOfficial
09 Jul 2020, 15:02Good Day Robin
We appreciate you taking the time to share your positive experience with us and are pleased to hear that you were assisted in an efficient and polite manner.
We have relayed your compliment to our Customer Care Consultant, Tshegofatso, who is delighted.
Thank you for your feedback and we look forward to our ongoing relationship.
Kind Regards
Affinity Health Management Team
We appreciate you taking the time to share your positive experience with us and are pleased to hear that you were assisted in an efficient and polite manner.
We have relayed your compliment to our Customer Care Consultant, Tshegofatso, who is delighted.
Thank you for your feedback and we look forward to our ongoing relationship.
Kind Regards
Affinity Health Management Team
Affinity Health's reply09 Jul 2020, 15:02
Official
Good Day Robin
We appreciate you taking the time to share your positive experience with us and are pleased to hear that you were assisted in an efficient and polite manner.
We have relayed your compliment to our Customer Care Consultant, Tshegofatso, who is delighted.
Thank you for your feedback and we look forward to our ongoing relationship.
Kind Regards
Affinity Health Management Team
We appreciate you taking the time to share your positive experience with us and are pleased to hear that you were assisted in an efficient and polite manner.
We have relayed your compliment to our Customer Care Consultant, Tshegofatso, who is delighted.
Thank you for your feedback and we look forward to our ongoing relationship.
Kind Regards
Affinity Health Management Team