LN
Lunga N
1 reviews | Active since Mar 2018
12 Dec 2025, 10:31
****** of funds and untrue representation.
This company is a ****..I cancelled my contract with them last year, this year they call me to rejoin and I decline the offer, all of a sudden they start debiting me..and ****** also lock the debit order so you can’t revers it..huge **** and I even thought they were professionals..but it seems they are desperate to make sales or higher people that don’t listen to what your saying..I don’t even have policy details or even a card..they never communicate or contact me..but they want to debit me..and this “ all calls are recorded is bull****..I asked for my recording and it’s none existent..**** is all I can say about this company.
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Replies (2)
Affinity Health's replyOfficial
12 Dec 2025, 10:55Good day Lunga,
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Affinity Health's reply12 Dec 2025, 10:55
Official
Good day Lunga,
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Affinity Health's replyOfficial
18 Dec 2025, 09:19Good day Lunga,
We can confirm that a Complaints Officer attempted to contact you, but was unable to reach you.Please note that feedback regarding your concerns has been provided via email.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,
Affinity Health Management Team
We can confirm that a Complaints Officer attempted to contact you, but was unable to reach you.Please note that feedback regarding your concerns has been provided via email.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply18 Dec 2025, 09:19
Official
Good day Lunga,
We can confirm that a Complaints Officer attempted to contact you, but was unable to reach you.Please note that feedback regarding your concerns has been provided via email.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,
Affinity Health Management Team
We can confirm that a Complaints Officer attempted to contact you, but was unable to reach you.Please note that feedback regarding your concerns has been provided via email.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,
Affinity Health Management Team