Ntokozo Zungu who has been assisting me change my cover is amazing, very patient and kept me updated on the process

Good Day Nokubonga,

Thank you for your feedback! We are delighted to hear that Ntokozo Zungu provided you with amazing service and kept you updated throughout the process. We truly appreciate his dedication and patience.

We also value your comments regarding your claims experience and take your concerns seriously. Your input helps us improve our services, and we will look into this matter to ensure a better experience in the future. Thank you for sharing your thoughts with us!

Kind regards,
Affinity Health Management Team.