Nothing so far coz I...

Item: Affinity Health
Rating: 1
Author: Nombuso

Nothing so far coz I never used it and I thought In my plan I will be able to visit any GP but unfortunately its is not what I thought

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Replies (2)

Affinity Health's replyOfficial

15 Sept 2025, 15:15

Dear Nombuso,

Thank you for your feedback. We regret to hear that your experience has not met your expectations regarding GP access. Please be assured that your concerns have been noted and will be investigated by our Complaints Team.

Kind regards,
Affinity Health Management Team

Affinity Health's reply15 Sept 2025, 15:15

Official

Affinity Health's replyOfficial

23 Sept 2025, 12:24

Dear Nombuso,

We can confirm that a Complaints Officer has been in contact with you to discuss the concern you raised and has provided clarification.

Warm regards,
Affinity Health Management Team.

Affinity Health's reply23 Sept 2025, 12:24

Official

Dear Nombuso,

We can confirm that a Complaints Officer has been in contact with you to discuss the concern you raised and has provided clarification.

Warm regards,
Affinity Health Management Team.