FW
Faith W
1 reviews | Active since Sept 2023
28 Sept 2023, 15:54
NOT WORTH YOUR MONEY
Save your money - this scheme is not a good plan. Their processes are also reckless because you have to go around in circles to get an authorisation to see a specialist. That time I had an urgent case. And in top of it you will end up paying for everything - regardless of the authorisation or you being able to claim back a refund from them.
Completely unhappy. I wouldn't recommend it to anybody.
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
28 Sept 2023, 15:58Good Day Faith,
Thank you for taking the time to raise your concerns with us, here, on Hello Peter.
Please note that your complaint will be relayed to the Complaints Department for investigation. Once the investigation is concluded a Complaints Officer will be in contact with you.
Kind regards,
Affinity Health Management Team.
Thank you for taking the time to raise your concerns with us, here, on Hello Peter.
Please note that your complaint will be relayed to the Complaints Department for investigation. Once the investigation is concluded a Complaints Officer will be in contact with you.
Kind regards,
Affinity Health Management Team.
Affinity Health's reply28 Sept 2023, 15:58
Official
Good Day Faith,
Thank you for taking the time to raise your concerns with us, here, on Hello Peter.
Please note that your complaint will be relayed to the Complaints Department for investigation. Once the investigation is concluded a Complaints Officer will be in contact with you.
Kind regards,
Affinity Health Management Team.
Thank you for taking the time to raise your concerns with us, here, on Hello Peter.
Please note that your complaint will be relayed to the Complaints Department for investigation. Once the investigation is concluded a Complaints Officer will be in contact with you.
Kind regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
05 Oct 2023, 16:04Good Day Faith,
We can confirm that a Complaints Officer has been in contact with you and confirmed when you can expect your reimbur*****t.
Warm regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and confirmed when you can expect your reimbur*****t.
Warm regards,
Affinity Health Management Team.
Affinity Health's reply05 Oct 2023, 16:04
Official
Good Day Faith,
We can confirm that a Complaints Officer has been in contact with you and confirmed when you can expect your reimbur*****t.
Warm regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and confirmed when you can expect your reimbur*****t.
Warm regards,
Affinity Health Management Team.