GG
Grant G

1 reviews | Active since Jul 2011

18 Jul 2018, 13:51

Not worth the money

Haven't claimed for years with them and when I finally do I they want codes that not even my doctor can provide them. Eventually get the codes they want only for them to say they will only cover half of half of the blood tests I needed. Claims department eventually gets back to me after a month asking for yet more codes. I gave up. Three months is too long to wait to get back that small an amount.

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Replies (1)
Affinity Health
Affinity Health's reply18 Jul 2018, 14:21
Official

Good day Grant

Thank you for informing us of your various grievances,

Please note that a complains officer will investigate the matter and furnish you with the outcome thereof in due course.

Kind regards,
Affinity Health Management Team