AS
Anna S
1 reviews | Active since Aug 2023
31 Mar 2025, 10:28
Not paying for an account even after Auth NR has been received
Not paying for an account even after Auth NR has been received. I now need to pay extra cost of lawyers because affinity is not paying on time or at all I am also waiting for refunds that were submitted, still no response
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Affinity Health's replyOfficial
31 Mar 2025, 11:02Good day Anna,
We sincerely apologize for the inconvenience caused by the delayed payment and outstanding refunds. We understand how frustrating this situation must be, and we would like to assist in resolving it as soon as possible.
We sincerely apologize for the inconvenience caused by the delayed payment and outstanding refunds. We understand how frustrating this situation must be, and we would like to assist in resolving it as soon as possible.
Please be assured that we are escalating this matter with the relevant department for urgent review.
A Complaints Officer will be in touch with you once the relevant feedback has been received.
Best Regards,
Affinity Health Management Team
A Complaints Officer will be in touch with you once the relevant feedback has been received.
Best Regards,
Affinity Health Management Team
Affinity Health's reply31 Mar 2025, 11:02
Official
Good day Anna,
We sincerely apologize for the inconvenience caused by the delayed payment and outstanding refunds. We understand how frustrating this situation must be, and we would like to assist in resolving it as soon as possible.
We sincerely apologize for the inconvenience caused by the delayed payment and outstanding refunds. We understand how frustrating this situation must be, and we would like to assist in resolving it as soon as possible.
Please be assured that we are escalating this matter with the relevant department for urgent review.
A Complaints Officer will be in touch with you once the relevant feedback has been received.
Best Regards,
Affinity Health Management Team
A Complaints Officer will be in touch with you once the relevant feedback has been received.
Best Regards,
Affinity Health Management Team