TI
Timothy I

1 reviews | Active since Jul 2019

04 Mar 2021, 11:35

Not just a number

I spoke to a very friendly and informative client care advisor named Gabrielle Magney. She helped me follow up with a claim and she didn't just speak to me like I was a number on her list. Thank you girl... it's horrible dealing with most call centers but you were one of the exceptions.

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Replies (1)
Affinity Health
Affinity Health's reply04 Mar 2021, 12:19
Official
Good Day Timothy I
 Thank you for reporting your positive experience with Affinity Health here on Hello Peter. 

We will certainly share your comments with Gabrielle, which I am sure will please her immensely. 

We look forward to providing you with the service that you have become accustomed to receiving from our Customer Care Department.

Kind Regards
Affinity Health Management Team