1 reviews | Active since Feb 2017
NOT GETTING BACK TO ME
A FEW DAYS AGO I ASKED A CALL CENTRE AGENT TO GET BACK TO ME ON TEH FOLLOWING,
1. WHY I WAS NEVER NOTIFIED THAT MY PLAN IS CANCELLED 2. IF MY PLAN WAS CANCELLED WHY DID YOU APPROVE MY CLAIMS. WILL THEY NOW COME BACK TO ME 3. WHY DID NOT YOU NOTIFY ME IN LAST MONTH THAT A SHORT PAYMENT WAS MADE
I HAVE NOT HAD ISSUES WITH YOU GUYS. PLEASE DONT LET US START
Good day Bernice
Thank you for sharing your concerns with us.
Please be assured that your complaint is hereby under investigation, resolution of which will be relayed to you soon.
Kind regards
Affinity Health Management
Good day Bernice
Thank you for sharing your concerns with us.
Please be assured that your complaint is hereby under investigation, resolution of which will be relayed to you soon.
Kind regards
Affinity Health Management
Good day Bernice
Thank you for taking the time to speak to our Complaints officer. We would like to confirm that a resolution has been reached pertaining to this matter and that you are satisfied with the outcome.
We look forward to our ongoing relationship in healthcare.
Kind regards,
Affinity Health Management Team.
Good day Bernice
Thank you for taking the time to speak to our Complaints officer. We would like to confirm that a resolution has been reached pertaining to this matter and that you are satisfied with the outcome.
We look forward to our ongoing relationship in healthcare.
Kind regards,
Affinity Health Management Team.