DS
Deon S
1 reviews | Active since Jul 2009
26 Nov 2021, 16:47
Not a medical aid non advisable
They use candidates to advertise their so wonderful product on facebook or maybe other platforms and you do jot pay a cheap premium on the top plan then after the two first premiums comes the package surprise of what they do not cover my suggestion is pay a little more and get a reliable medical aid for this is a waste of good money
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Replies (2)
Affinity Health's replyOfficial
26 Nov 2021, 18:46Good Day Deon V,
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply26 Nov 2021, 18:46
Official
Good Day Deon V,
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Affinity Health's replyOfficial
13 Dec 2021, 12:50 Good day Deon V,
Thank you for taking the time to speak with our Complaints Team regarding your concerns. We sincerely apologize for the negative experience and we are grateful for your feedback as it helps us improve our service across the board.
Please do not hesitate to contact our call centre on ***, should you need any further assistance regarding your plan and benefits.
Kind RegardsAffinity Health Management Team
Thank you for taking the time to speak with our Complaints Team regarding your concerns. We sincerely apologize for the negative experience and we are grateful for your feedback as it helps us improve our service across the board.
Please do not hesitate to contact our call centre on ***, should you need any further assistance regarding your plan and benefits.
Kind RegardsAffinity Health Management Team
Affinity Health's reply13 Dec 2021, 12:50
Official
Good day Deon V,
Thank you for taking the time to speak with our Complaints Team regarding your concerns. We sincerely apologize for the negative experience and we are grateful for your feedback as it helps us improve our service across the board.
Please do not hesitate to contact our call centre on ***, should you need any further assistance regarding your plan and benefits.
Kind RegardsAffinity Health Management Team
Thank you for taking the time to speak with our Complaints Team regarding your concerns. We sincerely apologize for the negative experience and we are grateful for your feedback as it helps us improve our service across the board.
Please do not hesitate to contact our call centre on ***, should you need any further assistance regarding your plan and benefits.
Kind RegardsAffinity Health Management Team