PS
Peet S
1 reviews | Active since Apr 2015
04 Nov 2015, 13:04
No service whatsoever
I have answered a phone call, from a sales rep and then positively accepted the offer. After all my details have been taken, including banking details, I was promised to receive the contract that I should sign and return. It has been a week now and I have not received anything. When I request more information, the replies are vague.
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Affinity Health's replyOfficial
04 Nov 2015, 14:02Hello swartpeet,
Thank you for sharing your experience with us. We will certainly investigate what has transpired here and the necessary steps will be taken to remedy the situation.
Please be advised though, that we do not send contracts to our members for signature and that the recording is considered as the contract between our members and our Company.
Our Escalations Manager will contact you with feedback as soon as we have completed our investigation.
We apologise for any inconvenience created.
Kind regards,
Affinity Health Management Team
Thank you for sharing your experience with us. We will certainly investigate what has transpired here and the necessary steps will be taken to remedy the situation.
Please be advised though, that we do not send contracts to our members for signature and that the recording is considered as the contract between our members and our Company.
Our Escalations Manager will contact you with feedback as soon as we have completed our investigation.
We apologise for any inconvenience created.
Kind regards,
Affinity Health Management Team
Affinity Health's reply04 Nov 2015, 14:02
Official
Hello swartpeet,
Thank you for sharing your experience with us. We will certainly investigate what has transpired here and the necessary steps will be taken to remedy the situation.
Please be advised though, that we do not send contracts to our members for signature and that the recording is considered as the contract between our members and our Company.
Our Escalations Manager will contact you with feedback as soon as we have completed our investigation.
We apologise for any inconvenience created.
Kind regards,
Affinity Health Management Team
Thank you for sharing your experience with us. We will certainly investigate what has transpired here and the necessary steps will be taken to remedy the situation.
Please be advised though, that we do not send contracts to our members for signature and that the recording is considered as the contract between our members and our Company.
Our Escalations Manager will contact you with feedback as soon as we have completed our investigation.
We apologise for any inconvenience created.
Kind regards,
Affinity Health Management Team