No Response: UNPAID CLAIMS

<p>I have been an Affinity Health member for almost 2 years now and I just never seem to get responses from them. I have been calling the customer service department and sent out numerous e-mails regards to an unpaid claim received from the hospital after I got authorisation from Affinity. My son broke his wrist in December and to date the hospital has not been paid in full. The hospital wants to hand me over to their attorneys because of this. The agents I speak to always just say they have forwarded my e-mail to the claims department and are awaiting a response. My first communication to affinity via e-mail regarding this claim was on the 3rd March 2017 and to date having received no response.</p>