1 reviews | Active since May 2016
No response
<p>I am very concerned i ever joined Affinity as they never email or phone me back. </p> <p>My father wanted to join and has been waiting 2weeks for someone to phone him. </p> <p>What will happen in the event i need to use my medical aid if you cant even respond to a simple enquiry. Please advise if i should rather cance m medical aid and find someone who would like to assist me as my patience is weari g thin</p>
Good morning Belinda,
Thank you for sharing your concerns with us. Kindly be advised that Affinity Health is a Health Insurance company and not a Medical aid.
We have escalated your inquiry to our Complaints department who will be in contact with you to assist accordingly.
We apologize for any inconvenience caused in this regard.
Kind regards,
Affinity Health Management Team.
Good morning Belinda,
Thank you for sharing your concerns with us. Kindly be advised that Affinity Health is a Health Insurance company and not a Medical aid.
We have escalated your inquiry to our Complaints department who will be in contact with you to assist accordingly.
We apologize for any inconvenience caused in this regard.
Kind regards,
Affinity Health Management Team.