ND
Nombuso D
1 reviews | Active since Dec 2019
14 Feb 2025, 11:40
No refund paid
I am still waitnig for my refund since december everytime i call they tell me that my refund is awaiting internal approval, i am promised that it will be paid within 48 hours, to date i have not received my refund! It has been more than two months and the funds are still not reflecting in my account, no communication whatsoever from them!
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Affinity Health's replyOfficial
14 Feb 2025, 11:42Dear Nombuso,
Thank you for taking the time to raise your concerns with us, here, on Hello Peter.
We do sincerely apologise for any delays and the inconvenience this has caused. The above will be referred to our Complaints Department for further investigation and feedback will be communicated to you once concluded.
Warm regards,
Affiinity Health Management Team.
Thank you for taking the time to raise your concerns with us, here, on Hello Peter.
We do sincerely apologise for any delays and the inconvenience this has caused. The above will be referred to our Complaints Department for further investigation and feedback will be communicated to you once concluded.
Warm regards,
Affiinity Health Management Team.
Affinity Health's reply14 Feb 2025, 11:42
Official
Dear Nombuso,
Thank you for taking the time to raise your concerns with us, here, on Hello Peter.
We do sincerely apologise for any delays and the inconvenience this has caused. The above will be referred to our Complaints Department for further investigation and feedback will be communicated to you once concluded.
Warm regards,
Affiinity Health Management Team.
Thank you for taking the time to raise your concerns with us, here, on Hello Peter.
We do sincerely apologise for any delays and the inconvenience this has caused. The above will be referred to our Complaints Department for further investigation and feedback will be communicated to you once concluded.
Warm regards,
Affiinity Health Management Team.