XJ
Xandri J
1 reviews | Active since Mar 2023
28 Mar 2023, 15:00
No quality and motivated to make your life a living hell
They are so unreliable and NOT!!!!!! trust worthy, they LIE….they tell you one thing and do the complete opposite. They tell you sorry it’s their mistake and you must just let it at that. They give you pre- authorisation and then demand the money back and tell you they are not going to cover the birth of your child on the day you are about to give birth.I wouldn’t recommend them to NO ONE!!!! Unless you want full on disappointment in your future and in your health.
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Replies (3)XJ
Xandri J's updateReviewer Update
28 Mar 2023, 15:08I would like for them to cover my birth again as they said they would. I’d like for them to review what is said from the very beginning and stick to it. And i would like a deep apology for them causing trouble to my pregnancy for all the stress and emotional damage they did to me and my baby.
XJ
Xandri J's update28 Mar 2023, 15:08
Reviewer Update
I would like for them to cover my birth again as they said they would. I’d like for them to review what is said from the very beginning and stick to it. And i would like a deep apology for them causing trouble to my pregnancy for all the stress and emotional damage they did to me and my baby.
Affinity Health's replyOfficial
28 Mar 2023, 15:15Good Afternoon Xandri,
We hereby acknowledge the complaint received.
This has been referred to the Complaints Department for further investigation.
Feedback will be provided once concluded.
Warm Regards,
Affinity Health Management Team.
We hereby acknowledge the complaint received.
This has been referred to the Complaints Department for further investigation.
Feedback will be provided once concluded.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply28 Mar 2023, 15:15
Official
Good Afternoon Xandri,
We hereby acknowledge the complaint received.
This has been referred to the Complaints Department for further investigation.
Feedback will be provided once concluded.
Warm Regards,
Affinity Health Management Team.
We hereby acknowledge the complaint received.
This has been referred to the Complaints Department for further investigation.
Feedback will be provided once concluded.
Warm Regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
06 Apr 2023, 15:04Good Day Xandri,
We can confirm that a Complaints Officer has attempted to make contact with you to resolve your complaint, however, to no successful avail.
Email communication was sent to you. Kindly respond to the email should you wish to be provided with further feedback.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has attempted to make contact with you to resolve your complaint, however, to no successful avail.
Email communication was sent to you. Kindly respond to the email should you wish to be provided with further feedback.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply06 Apr 2023, 15:04
Official
Good Day Xandri,
We can confirm that a Complaints Officer has attempted to make contact with you to resolve your complaint, however, to no successful avail.
Email communication was sent to you. Kindly respond to the email should you wish to be provided with further feedback.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has attempted to make contact with you to resolve your complaint, however, to no successful avail.
Email communication was sent to you. Kindly respond to the email should you wish to be provided with further feedback.
Warm Regards,
Affinity Health Management Team.
