RH
Robert H
1 reviews | Active since May 2015
17 May 2022, 09:08
No claim payments
They take your monthly installments every month, but don't pay for needed procedures, a year later Lancet us still being owed money for tests with I have to sort out, bering in mind that I am retrenched and now have to settle a R4700 debt, of which I was not aware as they NEVER communicate with customers.
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Replies (2)
Affinity Health's replyOfficial
17 May 2022, 09:41Good Day Robert,
Thank you for raising your concerns with us.
We have noted them and an investigation will be conducted and feedback will be provided in due course.
Thanking you,
Affinity Health Management Team.
Thank you for raising your concerns with us.
We have noted them and an investigation will be conducted and feedback will be provided in due course.
Thanking you,
Affinity Health Management Team.
Affinity Health's reply17 May 2022, 09:41
Official
Good Day Robert,
Thank you for raising your concerns with us.
We have noted them and an investigation will be conducted and feedback will be provided in due course.
Thanking you,
Affinity Health Management Team.
Thank you for raising your concerns with us.
We have noted them and an investigation will be conducted and feedback will be provided in due course.
Thanking you,
Affinity Health Management Team.
Affinity Health's replyOfficial
18 May 2022, 10:19Good Day Robert,
We can confirm that a Complaints Officer was in contact with you and clarity was provided with regards to your claim.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer was in contact with you and clarity was provided with regards to your claim.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.
Affinity Health's reply18 May 2022, 10:19
Official
Good Day Robert,
We can confirm that a Complaints Officer was in contact with you and clarity was provided with regards to your claim.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer was in contact with you and clarity was provided with regards to your claim.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.