Never pay for certain procedures!!!!

Item: Affinity Health
Rating: 1
Author: Michelle S

I am in chronic pain with my wisdom teeth and when I went to the specialist he concluded that I need an operation. Right off the bat the doctor gave me two quotes. One for Affinity and a private quote as THEY NEVER PAY. I didn’t want to believe it but apparently it’s true. They look for any excuse. In my case the excuse is that it is a pre-existing condition because I was bord with wisdom teeth! How in the world is this possible. And they don’t care!!!!!

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Replies (3)

Michelle S's updateReviewer Update

22 Feb 2022, 07:26

And that’s not the only procedure. My son needs one as well for his ear. It is affecting his hearing but they don’t give a darn and the same reason… pre-existing… it’s the easy way out!

Michelle S's update22 Feb 2022, 07:26

Reviewer Update

And that’s not the only procedure. My son needs one as well for his ear. It is affecting his hearing but they don’t give a darn and the same reason… pre-existing… it’s the easy way out!

Affinity Health's replyOfficial

22 Feb 2022, 08:45

Good day Michelle,

Thank you for raising your concerns with us.

Please be advised that your complaint will be investigated and an outcome will be communicated to you in due course.

Kind Regards,
Affinity Health Management Team

Affinity Health's reply22 Feb 2022, 08:45

Official

Affinity Health's replyOfficial

04 Mar 2022, 15:34

Good day Michelle,

We can confirm that a Complaints Officer was in contact with you and you are currently being assisted with your complaint accordingly.

Kind Regards
Affinity Health Management Team

Affinity Health's reply04 Mar 2022, 15:34

Official