RN
Rudzani N
1 reviews | Active since Mar 2016
23 Jun 2025, 15:12
NBCPSS & affinity health
NBCPSS and Affinity health service is bad, they will make you wait for 2+hrs for their calls when you are sick and need authorisation
Helpful (0)
Replies (5)0
Replies (5)
Affinity Health's replyOfficial
23 Jun 2025, 15:23Good Day Rudzani
Thank you for your feedback and the 5-star rating despite the challenges you faced. We’re truly sorry to hear about your experience.
Waiting for assistance when you're unwell is understandably frustrating. We’ll be sure to pass your concerns to our Complaints Department for investigation and feedback will be communicated.
Best regards
Affinity Health Management Team
Thank you for your feedback and the 5-star rating despite the challenges you faced. We’re truly sorry to hear about your experience.
Waiting for assistance when you're unwell is understandably frustrating. We’ll be sure to pass your concerns to our Complaints Department for investigation and feedback will be communicated.
Best regards
Affinity Health Management Team
Affinity Health's reply23 Jun 2025, 15:23
Official
Good Day Rudzani
Thank you for your feedback and the 5-star rating despite the challenges you faced. We’re truly sorry to hear about your experience.
Waiting for assistance when you're unwell is understandably frustrating. We’ll be sure to pass your concerns to our Complaints Department for investigation and feedback will be communicated.
Best regards
Affinity Health Management Team
Thank you for your feedback and the 5-star rating despite the challenges you faced. We’re truly sorry to hear about your experience.
Waiting for assistance when you're unwell is understandably frustrating. We’ll be sure to pass your concerns to our Complaints Department for investigation and feedback will be communicated.
Best regards
Affinity Health Management Team
RN
Rudzani N's updateReviewer Update
23 Jun 2025, 22:19Thank you for responding
RN
Rudzani N's update23 Jun 2025, 22:19
Reviewer Update
Thank you for responding
Affinity Health's replyOfficial
24 Jun 2025, 08:25Good day Rudzani,
Once again, we sincerely thank you for taking the time to share your experience with us, it is truly appreciated.
Best regards,
Affinity Health Management Team
Once again, we sincerely thank you for taking the time to share your experience with us, it is truly appreciated.
Best regards,
Affinity Health Management Team
Affinity Health's reply24 Jun 2025, 08:25
Official
Good day Rudzani,
Once again, we sincerely thank you for taking the time to share your experience with us, it is truly appreciated.
Best regards,
Affinity Health Management Team
Once again, we sincerely thank you for taking the time to share your experience with us, it is truly appreciated.
Best regards,
Affinity Health Management Team
RN
Rudzani N's updateReviewer Update
24 Jun 2025, 12:07Thank you are the best, you deserve 5⭐⭐⭐⭐⭐
RN
Rudzani N's update24 Jun 2025, 12:07
Reviewer Update
Thank you are the best, you deserve 5⭐⭐⭐⭐⭐
Affinity Health's replyOfficial
24 Jun 2025, 12:17Dear Rudzani,
Thank you very much, members like you truly make our work more rewarding and meaningful.
Warm regards,
Affinity Health Management Team
Thank you very much, members like you truly make our work more rewarding and meaningful.
Warm regards,
Affinity Health Management Team
Affinity Health's reply24 Jun 2025, 12:17
Official
Dear Rudzani,
Thank you very much, members like you truly make our work more rewarding and meaningful.
Warm regards,
Affinity Health Management Team
Thank you very much, members like you truly make our work more rewarding and meaningful.
Warm regards,
Affinity Health Management Team