Y
Yolanda
1 reviews | Active since Mar 2026
12 Mar 2026, 17:08
My name is Yolanda T...
My name is Yolanda Tshangase I D No *** I've been paying Affinity Health since 2025 November Affinity Health policy department didn't send me any policy schedule I don't even know my policy number but they deducting the money every 15th of each month.
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Replies (3)
Affinity Health's replyOfficial
13 Mar 2026, 08:31Good day Yolanda,
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Affinity Health's reply13 Mar 2026, 08:31
Official
Good day Yolanda,
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.
We sincerely regret the inconvenience this matter has caused.
Kind regards,
Affinity Health Management Team
Affinity Health's replyOfficial
20 Mar 2026, 11:27Good day Yolanda,
Please note that the Complaints Department has attempted to contact you; however, to no avail.
Kindly advise when you will be available?
Warm regards,
Affinity Health Management Team.
Please note that the Complaints Department has attempted to contact you; however, to no avail.
Kindly advise when you will be available?
Warm regards,
Affinity Health Management Team.
Affinity Health's reply20 Mar 2026, 11:27
Official
Good day Yolanda,
Please note that the Complaints Department has attempted to contact you; however, to no avail.
Kindly advise when you will be available?
Warm regards,
Affinity Health Management Team.
Please note that the Complaints Department has attempted to contact you; however, to no avail.
Kindly advise when you will be available?
Warm regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
24 Mar 2026, 08:58Good day Yolanda,
We can confirm that a Complaints Officer has been in contact with you and has discussed the concerns raised in your review.
Kind regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and has discussed the concerns raised in your review.
Kind regards,
Affinity Health Management Team.
Affinity Health's reply24 Mar 2026, 08:58
Official
Good day Yolanda,
We can confirm that a Complaints Officer has been in contact with you and has discussed the concerns raised in your review.
Kind regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and has discussed the concerns raised in your review.
Kind regards,
Affinity Health Management Team.