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Estie D

1 reviews | Active since Nov 2015

02 Nov 2017, 10:45

Mumtaz Patel service and feedback regarding my cancellation process

I have sent an email to cancel my Affinity Health medical plan, where the friendly employee of Affinity contacted me and asked me the normal security questions and also asked me if I have a rescue plan, we had a discussion and after the discussion I have received the email as promised. Very helpful and friendly, quick responses and professional service. Thank you Mumtaz Patel for your great customer service.

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Replies (1)
Affinity Health
Affinity Health's reply02 Nov 2017, 11:00
Official

Good morning Estie

Thank you for your positive feedback on your recent experience with our Customer Care Department.

Each and every comment received from our valuable members is very much appreciated, as this assists us in monitoring the efficiency of our Customer Care Team.

Your compliment will be relayed to Mumtaz.

Kind regards

Affinity Health Management