DM
Daniel M
1 reviews | Active since Sept 2022
15 Sept 2022, 10:45
Mr very🤢🤢🤢🤢🤢🤢🤢
very very bad experiance with this people / payed 1617 rand for nothing whereby the premium was R1356 and change to R1617 money gone /They dont comminicate with they client they just take they money no sms no email even no phone call Leck of comminication with customer , customer must call for feed back take customers money not just with premium but even with a call that goes on for more than an hour
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Replies (2)
Affinity Health's replyOfficial
15 Sept 2022, 10:52Good day Daniel M,
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback.
Kind Regards
Affinity Health Management Team.
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback.
Kind Regards
Affinity Health Management Team.
Affinity Health's reply15 Sept 2022, 10:52
Official
Good day Daniel M,
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback.
Kind Regards
Affinity Health Management Team.
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback.
Kind Regards
Affinity Health Management Team.
Affinity Health's replyOfficial
22 Sept 2022, 10:09Good day Daniel M,
We can confirm that a Complaints Officer has been in contact with you to discuss and assist accordingly with your concerns.
Thank you for affording us an opportunity to speak with you and we appreciate the feedback that you provided us with.
Please do not hesitate to make contact with us should you need any further assistance from us.
Kind Regards
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you to discuss and assist accordingly with your concerns.
Thank you for affording us an opportunity to speak with you and we appreciate the feedback that you provided us with.
Please do not hesitate to make contact with us should you need any further assistance from us.
Kind Regards
Affinity Health Management Team.
Affinity Health's reply22 Sept 2022, 10:09
Official
Good day Daniel M,
We can confirm that a Complaints Officer has been in contact with you to discuss and assist accordingly with your concerns.
Thank you for affording us an opportunity to speak with you and we appreciate the feedback that you provided us with.
Please do not hesitate to make contact with us should you need any further assistance from us.
Kind Regards
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you to discuss and assist accordingly with your concerns.
Thank you for affording us an opportunity to speak with you and we appreciate the feedback that you provided us with.
Please do not hesitate to make contact with us should you need any further assistance from us.
Kind Regards
Affinity Health Management Team.