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Olivia W

1 reviews | Active since Feb 2024

18 Feb 2025, 09:57

Mpho Masemola was helpful today suggesting to nominate dentist in my area that would be really helpful to us staying in Plettenberg bay

Mpho Masemola was helpful today suggesting to nominate dentist in my area that would be really helpful to us staying in Plettenberg bay. However overall experience with Affinity since I had joined not very pleasant. Think there is alot of changes that they can still make to accomodate our needs. Like getting over the counter medicines without needing to contact them to get authorised 1st

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Affinity Health
Affinity Health's reply18 Feb 2025, 10:12
Official
Good Day Olivia

Thank you for sharing your feedback, and we're glad to hear that Mpho Masemola was able to assist you in suggesting a local dentist. We sincerely apologize for the challenges you’ve faced with your overall experience with Affinity. We truly value your input and are committed to improving our services to better meet your needs.

Kind regards
Affinity Health Management Team