Mpho Masemola assisted me to get pre-authorisation to visit an optometrist

Item: Affinity Health
Rating: 5
Author: Michael M

Mpho Masemola assisted me to get pre-authorisation to visit an optometrist. Mpho did not keep me waiting but was very prompt in assisting me. I am convinced that Mpho Masemola values clients' time.

Helpful (0)

Replies (1)

Affinity Health's replyOfficial

25 Nov 2025, 13:44

Good day Michael,

Thank you for sharing your positive experience! We’re delighted to hear that Mpho Masemola assisted you promptly with your pre-authorisation and ensured you didn’t have to wait.

We truly appreciate your kind words — it’s wonderful to know that Mpho’s dedication and respect for our members’ time made a meaningful difference. If you need any further assistance, we’re always here to help.

Kind regards,
Affinity Health Management Team

Affinity Health's reply25 Nov 2025, 13:44

Official

Good day Michael,

Thank you for sharing your positive experience! We’re delighted to hear that Mpho Masemola assisted you promptly with your pre-authorisation and ensured you didn’t have to wait.

Kind regards,
Affinity Health Management Team