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jacqui N
1 reviews | Active since Mar 2009
02 Oct 2015, 06:20
money deducted without consebt
I am very disappointed in you ppl<br> <br> The nerve to deduct from my account money we didn't agree on<br> <br> My conversation with courtey usher<br> Was my instalment is 1026 plus 199 connection fee which is once off<br> <br> You ppl went and deducted 867..u send an sms about 867 that it will go off....<br> <br> You then deducted 159 plus another 199..To top it all u took 2018.....<br> <br> For what..<br> <br> I would like to cancel this medical aid with immediate effect<br> <br> I am also goin to reverse all payments because of bridge of contract<br> <br> I will never refer u ppl to anyone<br> <br> Please send me cancellation confirmation
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Affinity Health's replyOfficial
02 Oct 2015, 09:32Hello jacqui12,
Thank you for bringing this matter to our attention.
We are pleased to confirm that our Escalations Manager, Burnette, has been in contact with you this morning and that your query has been resolved to your satisfaction.
We confirm that your policy is in order and look forward to being your healthcare service provider of choice.
Kind regards,
Affinity Health Management Team
Thank you for bringing this matter to our attention.
We are pleased to confirm that our Escalations Manager, Burnette, has been in contact with you this morning and that your query has been resolved to your satisfaction.
We confirm that your policy is in order and look forward to being your healthcare service provider of choice.
Kind regards,
Affinity Health Management Team
Affinity Health's reply02 Oct 2015, 09:32
Official
Hello jacqui12,
Thank you for bringing this matter to our attention.
We are pleased to confirm that our Escalations Manager, Burnette, has been in contact with you this morning and that your query has been resolved to your satisfaction.
We confirm that your policy is in order and look forward to being your healthcare service provider of choice.
Kind regards,
Affinity Health Management Team
Thank you for bringing this matter to our attention.
We are pleased to confirm that our Escalations Manager, Burnette, has been in contact with you this morning and that your query has been resolved to your satisfaction.
We confirm that your policy is in order and look forward to being your healthcare service provider of choice.
Kind regards,
Affinity Health Management Team