NW
Nomthi W
1 reviews | Active since Dec 2019
17 Dec 2019, 14:47
**** medical insurance!
What a **** company! I app**** for authorization because I need to be admitted to hospital in January .I pay every month without even default on my debit orders.So the authorization was declined due to the fact that Im not a year using this **** medical insurance.They do not consider peoples health conditions what so ever.I consulted the doctor in the year and they did not cover me I had to pay cash!
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
17 Dec 2019, 14:51Good day Nomthi
Thank you for raising your concerns with us.
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers.
Kindly note that an investigation will be conducted and a Complaints Officer will be in contact with you to provide you with feedback.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers.
Kindly note that an investigation will be conducted and a Complaints Officer will be in contact with you to provide you with feedback.
Kind Regards
Affinity Health Management Team
Affinity Health's reply17 Dec 2019, 14:51
Official
Good day Nomthi
Thank you for raising your concerns with us.
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers.
Kindly note that an investigation will be conducted and a Complaints Officer will be in contact with you to provide you with feedback.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers.
Kindly note that an investigation will be conducted and a Complaints Officer will be in contact with you to provide you with feedback.
Kind Regards
Affinity Health Management Team
Affinity Health's replyOfficial
18 Dec 2019, 06:48Please note that a Complaints Officer is investigating your complaint and you will be contacted with feedback relating to your authorisation request.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team
Affinity Health's reply18 Dec 2019, 06:48
Official
Please note that a Complaints Officer is investigating your complaint and you will be contacted with feedback relating to your authorisation request.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team