**** ABOUT COVERING CHRONIC MEDICATION

When we joined affinity health I made sure that my husbands chronic medication was covered. I specifically mention it to the person on the phone doing all the details he checked and said to me it is covered. This is one of the main reasons we joined with affinity. Months later when it's time to sort out his medication that he can start getting it affinity refuses to give it to him. I would like you to remember that your calls are recorded so I want you to go to our joining conversation confirming everything. I am not happy about this at all!!! The doctor tried to get a different medication covered and was told they don't cover that either. They will only cover the dp caps which don't work for him. I was told his Budeflam would be covered and that's what I expect! If this isn't sorted out we are cancelling immediately